The Evolution of Casino Loyalty Programs

Casino loyalty initiatives have transformed considerably over the period, evolving from basic punch passes to complex digital interfaces. In 2023, a document by the American Gaming Association revealed that nearly 80% of casino customers participate in some type of loyalty scheme, emphasizing their importance in customer retention. One notable individual in this transformation is Jim …

The Impact of Artificial Intelligence on Casino Operations

Artificial Intelligence (AI) is changing the casino field by enhancing operations, enhancing customer experiences, and improving security practices. In 2023, a study by Deloitte pointed out that AI solutions could increase operational effectiveness by up to 30%, permitting casinos to better manage assets and reduce costs. One key figure in this domain is David Schwartz, …